Technical assistance
Local service engineers
At Damen Services Canada, we recognize the paramount significance of ensuring uninterrupted operations for your business's functionality and profitability. To complement your in-house support team, we extend the expertise of our experienced engineers stationed at our Service Hub in British Columbia. Our professionals are readily available to offer comprehensive technical support across Canada and the United States.
Our array of services encompasses
Warranty support
Damen Services Canada draws on Damen's long track record of developing the standardised, proven vessels in its portfolio. As a result of this continuous product development, we know our vessels inside and out. By listening to our customers' feedback and maintaining an up-to-date warranty database, we are able to conduct rapid root cause analysis - and deliver fast solutions.
Understanding your need for optimum operability, uptime and warranty support is our primary objective. We make regular visits during the warranty period - whether there is a problem or not. Our dedicated service team in North America ensures that customers have easy access to the information they need.
Preventive and corrective maintenance
Our team of field service engineers are ready to carry out maintenance on board your vessel according to OEM instructions or as identified by the crew on board. If necessary, we can also supply the parts required for the repair, which the field service engineer can carry on board when visiting the vessel.
Technical assistance
Our team of dedicated project and field service engineers are ready to assist you with your technical challenges. We can help with technical information or advice on how to modify or upgrade your vessel.
Troubleshooting and solutions
Accidents happen and equipment breaks down, but fortunately Damen Services Canada is close by and can get your vessel running again at a competitive price. Our field service engineers know the machinery on board inside and out. And for safety or emergency issues, a dedicated member of our Service Hub team is always available to assist your business.
Effective drydock support
Successfully docking a vessel requires thorough preparation and staying vigilant throughout the process. We make sure that your docking experience is smooth and efficient. Teaming up with Point Hope Maritime, we offer comprehensive vessel docking solutions, handling every aspect with precision and expertise.
Do you need help or assistance? Don't hesitate to contact us directly
- Visiting address
- 466 Bay Street
- Victoria, BC V8T 5H2, Canada
- Latitude: 48.4353757; Longitude: -123.3767693
- Contact details
- Phone +1 (250) 883 0392
- Email moc.nemad@adanac.secivres