Customer support platform

MyDamen

Everything about your vessels in one place

Managing a vessel can be complex, especially when communication happens across multiple channels like email, phone calls and messaging apps. MyDamen simplifies this by bringing everything together in one secure platform.

It centralises warranty claims, documentation, parts requests and service communication, helping you stay organised and informed.

Already a MyDamen user? Log in here: my.damen.com

You can

  • Submit and track warranty requests

  • Access technical manuals, operating guides and engineering drawings

  • Request and order spare parts

  • Collaborate with Damen Services for operational support

  • Arrange training to help your crew get familiar with onboard systems

With MyDamen, you gain full transparency and long-term insights across your fleet. Watch our short video to see just how easy you can benefit by using MyDamen.

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Easy fleet visibility

  • My fleet

    My fleet provides an overview of all Damen vessels in your fleet. It gives access to detailed vessel information, onboard assets and related documentation. You can also request quotations for asset parts directly from the overview.

  • Parts requests

    This module helps you manage spare parts across your fleet. It shows an overview of all requests and allows you to submit new ones when needed. Whether it’s for urgent replacements or planned maintenance, everything is organised in one place.

  • Service requests

    Service requests are tracked centrally, giving you a clear view of ongoing and past support activities. You can submit new requests and follow up on existing ones, ensuring timely and transparent service handling.

  • Knowledge base

    The knowledge base offers access to technical papers, manuals and instructions on a wide range of topics. It also includes recordings of Damen webinars and training sessions, available to read or watch free of charge.

Questions?

Feel free to reach out.