Technical assistance
Local Service Engineers
Damen Services Australia recognises the critical role of uptime in sustaining the functionality and profitability of your business. To enhance the capabilities of your support organisation, we provide highly skilled engineers from our ship Service Hub in Brisbane, delivering essential technical assistance.
Our comprehensive range of services includes equipment commissioning, warranty support, technical audits, problem diagnosis, effective drydocking assistance, and preventive and corrective maintenance. Our local Australian field service engineers, operating from our Service Hub in Brisbane, are readily available at short notice and benefit from the backing of our project management, engineering, and research departments, ensuring the highest level of assistance.
Troubleshooting throughout the Australasian region
Committed to solving your issues throughout Australasia.
While mishaps and equipment malfunctions can occur, Damen Services Australia is conveniently located to swiftly restore your vessel, all at a competitive cost. Our adept Australian Service Engineers possess comprehensive knowledge of the onboard machinery. In cases of safety concerns or emergencies, a committed member of our Australia Service Hub team is readily available to assist and ensure the continuity of your business operations.
Vessel Health Assessments
At Damen, we consider it our duty to support and guide you in optimising the returns on your vessel investment. Leveraging decades of expertise and insights gathered from our global clientele, we comprehend the strategies to enhance vessel uptime and maximise the utilisation of planned maintenance intervals. In our Damen Services Australia hub, situated in Brisbane, a dedicated team of skilled and versatile Service Engineers is ready to provide valuable insights into the condition of your equipment.
Warranty support
Damen Services Australia leverages Damen's extensive experience in developing standardised and proven vessels. By attentively listening to client feedback and maintaining an up-to-date warranty database, we can swiftly perform root cause analyses and promptly provide effective solutions.
Our foremost objectives revolve around comprehending your requirements for optimal operability, uptime, and warranty support. We prioritise regular visits throughout the warranty period, irrespective of the presence of issues, to ensure proactive maintenance. Our dedicated service team in Australia guarantees clients seamless access to all necessary information.
Warranty engineers serve the Australian region
At Damen Services Australia, we feel personally responsible for our products. Our dedicated Service Hub in Brisbane covers the entire region. Here we maintain a full team of Warranty Engineers, as well as resident field service engineers who can attend any vessel quickly. Moreover, our Australian ship Service Hub can rely on the knowhow and technical support of the entire Damen Shipyards Group. Damen has a strong relationship with subcontractors and equipment manufacturers, resulting in the most efficient warranty support.
The online gateway to Damen in Australia
With the My Damen Portal you can access everything you need to know about your vessel, including technical information such as drawings, certificates and manuals. For Damen vessels in the Australia region that are covered by warranty, My Damen provides an efficient, convenient way to submit claims and track their status. Simply complete the online form and our Australian Warranty Engineers will get to work on solving your problem.
Do you need help or assistance? Don't hesitate to contact us directly
- Visiting address
- Unit 20 Bridgemark Centre, 93 Rivergate Place
- 4172 Murarrie, Queensland, Australia
- Latitude: -27.4473266; Longitude: 153.1041797
- Contact details
- Phone +617 33 93 92 78
- Fax +61 (0) 401 309 480
- Email moc.nemad@ailartsua.secivres