Local Service Engineers
Damen Services Middle East understands that uptime is of critical importance in keeping your business functional and profitable. To assist your own support organisation, we offer our well experienced engineers from our ship service hub in the United Arab Emirates, to provide any technical assistance required.
This incorporates a broad scope of services such as commissioning of your equipment, warranty support, technical audits, problem diagnosis, problem solving, efficient drydocking assistance and preventive- and corrective maintenance.
Our local UAE Field Service Engineers are always available at short notice and are supported by our project management, engineering and research departments to ensure the best assistance available. Our Middle East service hub, with offices in Sharjah and Dubai, offers support throughout the region.
Damen Services Middle East draws on Damen’s long track record of developing the standardised, proven vessels in its portfolio. As a result of this continual product evolution, we know our vessels inside out. With a listening ear towards our clients’ feedback, and with an up-to-date warranty database, we are able to conduct rapid root cause analysis – and thereby, deliver quick remedial solutions.
Understanding your need for optimal operability, uptime and warranty support are our primary goals. We maintain regular visits during the warranty period – regardless of whether there is an issue or not. Our dedicated service team in the UAE ensures clients have easy access to any information they may need.
Warranty engineers serve the Middle East
The online gateway to Damen Services in the Middle East
All your interactions with Damen in the Middle East and associated documentation are recorded in your account, so it’s simple to manage every aspect of your purchase-related activities. You can easily retrieve invoices, track communication and check the status of orders, deliveries, quotation requests, warranty claims and parts returns.