Damen 24/7 Support

Being active in the maritime industry demands continuous vessel reliability

Being active in the maritime industry demands continuous vessel reliability. Should you face an out of service situation, it is reassuring to know that 24/7 global support is available.

How do I get assistance?

Your first point of contact remains your dedicated Damen engineer. Additionally, for severe technical or safety issues, our 24/7 service number ensures you of round-the-clock support. A Damen team of specialists is on stand-by to assist you until the problem is solved, to your full satisfaction.

Please call: +31183631339

Getting started

Damen Services has all the necessary tools for a smooth start-up. This includes Customer Finance, Technical Cooperation, Commissioning & Trials and Ship Delivery Services.

Commissioning & Trials

Commissioning & Trials

Every vessel we deliver – be it newbuild or overhauled – undergoes an intense period of commissioning and trials prior to handover.

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Damen ship delivery

Ship Delivery Services

Damen’s Ship Delivery Services makes sure you receive your vessel safely, on time and ready for operation.

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Integrated Logistics Support (ILS)

Integrated Logistics Support (ILS) is increasingly applied in the commercial and coastguard sectors today. If requested, Damen can supply a customised ILS program with our newly built products.

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Deployment

Covering a vessel’s operational lifespan, Damen’s broad range of service options continue into the deployment phase.

Damen Warranty Support

Warranty Support

Damen is keen to learn from claims occurring during warranty period to increase the quality of the design and build of its ships.

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Maintenance Management Solutions assist our customers in performing preventive maintenance

Maintenance Management Solutions

Maintenance Management Solutions is about helping customers perform preventive maintenance.

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best assistance available

Technical Assistance

Covering the vessel’s complete life cycle – Damen Services provides technical assistance.

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Damen Services has the right expertise to deliver technical assistance during the vessel’s complete lifecycle

Training Programmes

Damen’s training programmes give our customers skilled, motivated and committed employees.

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On time, at the desired location

Parts & Components

Looking for competitive prices, efficient delivery and a short response time? Welcome to Damen Parts Services.

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Damen offers customers a combination of products to suit their service requirements during the vessel’s complete lifecycle

Customer Service Agreement

Our wide range of customer service agreements help you reduce the TCO.

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Keeping you going

Damen extends the lifetime of vessels. Customers can repair, convert or recycle their vessels at one of our yards around the world. We also provide attractive buy-back guarantees.

The MyDamen portal

MyDamen

The MyDamen portal, which is unique for each client, provides you with the essential information about your fleet and the dedicated people at Damen who are ready to support you in optimising your operation.

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Remote monitoring and operational insight system | Damen Services

Damen Triton

Damen Triton is the remote monitoring and operational insight system developed by Damen that aims to put operational data to work in the maritime environment to maximize operations - value creation – in the areas of safety, sustainability and efficiency.

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Contact

Whether it's a simple question or you need assistance with your Damen product, we believe great things can start with a small conversation.

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